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Online Pay Feature

Tue, 01/08/2013 - 2:54pm - Anonymous

I've been going on T-mobile all day to try and make my payment and it's keep saying that the payment feature is down for maintainence. When I call customer service, it won't allow me to make my payment without speaking to a rep. Unfortunately, I can't sit on the phone to wait to pay right now. It's one thing for the site to be down for an hour, which is a long time nowadays but it's been about six hours now. Ridiculous