I had trouble when I first connected my Roku , I hard wired my Roku to my modem and did the updates on the Roku, this helped connect you also need to adjust you wireless modem, if you are only having trouble with Netflix , it is your Netflix service call Netflix on the problem they told me some times if you Wireless is to slow it will not play Netflix and you might try to run a network cable off of your modem and hook up thou this and see if this fixes it if not it is a problem with your Netflix maybe your pass word or they did not get the payment thou what ever use you have.
