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Ashley Cummings on

The website (myloancare.com) will allow you to log in and view your information (dashboard) and add your bank account info (this is a new requirement since they "updated" their website) but when you try to make a payment the page freezes and then you get a message that says and I quote "Hmm, something went wrong. Please try again later. I tried to make my mortgage payment 4 different times and got nothing. I'll be keeping an eye on my bank account to see if anything went through.