Thursday August 10th they zero'd out my account,told me about the tech issue on their end.Gave the fake apology and then 4 hrs. later my funds were back.Come yesterday August 12th around 2:30pm I was headed out of town,WAS is the key word. After checking my account all morning several times before I headed out.Something told me to check my account again as due to what happened Thursday and when I checked..my balance it was in the negative!!.Of course I called they didn't care about me not being able to get gas,just apologize again and said give it a few hours.After a few hours nothing So I contacted Chat as over the phone you'll be on hold for at least a hour.The Chat Agents don't know anything and when you start chat yelling at them (typing in all caps)they disconnect,or they'll say they are creating a ticket and to give it up to two days!! I have a lil funds now only because my job had direct deposited after they took my money.I want to withdraw it but I need it to stay in there due to a bill was due.to be auto detected yesterday.Regardless I still need the rest of my hard earned money...I want to sue them too and surprised this hasn't made National News!!!!! because Never in my LIFE have I Ever heard of any type of Financial Institution being so reckless and not immediately fixing it or at least in a timely manner and for it to keep happening each day?? NO!!! UNACCEPTABLE!! I'm so pissed and yes I'm not dealing with them anymore!!
Thursday August 10th they zero'd out my account,told me about the tech issue on their end.Gave the fake apology and then 4 hrs. later my funds were back.Come yesterday August 12th around 2:30pm I was headed out of town,WAS is the key word. After checking my account all morning several times before I headed out.Something told me to check my account again as due to what happened Thursday and when I checked..my balance it was in the negative!!.Of course I called they didn't care about me not being able to get gas,just apologize again and said give it a few hours.After a few hours nothing So I contacted Chat as over the phone you'll be on hold for at least a hour.The Chat Agents don't know anything and when you start chat yelling at them (typing in all caps)they disconnect,or they'll say they are creating a ticket and to give it up to two days!! I have a lil funds now only because my job had direct deposited after they took my money.I want to withdraw it but I need it to stay in there due to a bill was due.to be auto detected yesterday.Regardless I still need the rest of my hard earned money...I want to sue them too and surprised this hasn't made National News!!!!! because Never in my LIFE have I Ever heard of any type of Financial Institution being so reckless and not immediately fixing it or at least in a timely manner and for it to keep happening each day?? NO!!! UNACCEPTABLE!! I'm so pissed and yes I'm not dealing with them anymore!!