Former PCB customer and Columbia customer here. Also locked out. Tried 3 times in morning. Never got txt messages. Then I got locked out. 3 txt messages arrived at 4pm all at the same time. Too late for me. I'm going in this morning to the branch- if they can't help me then I'm closing my 3 accounts. Lucky I kept a business account open at a different bank so it will be a pain but not too bad.
25 years of this account. 1 million a year traffic- Umpqua, you are on notice you are about ready to lose me as a customer
Former PCB customer and Columbia customer here. Also locked out. Tried 3 times in morning. Never got txt messages. Then I got locked out. 3 txt messages arrived at 4pm all at the same time. Too late for me. I'm going in this morning to the branch- if they can't help me then I'm closing my 3 accounts. Lucky I kept a business account open at a different bank so it will be a pain but not too bad.
25 years of this account. 1 million a year traffic- Umpqua, you are on notice you are about ready to lose me as a customer