Basically, IT cannot or will not deal with this problem of some people not being able to log in
Site:
I have spent days tryigng to log in to no avail. Customer service is of very little help and apparently so is IT according to a personal banker with whom I am dealing. Seems they just can't get a handle on what they call an "ongoing issue." What are they doing over there anyway? I am so unimpressed with Fifth Third and these log in issues continue unabated. Do NOT like this bank at all.