Locked out of my Suntrust checking and credit card accounts since the email the system sent Saturday, March 5 below. On Saturday, your system said it would text me temporary password, no text. Tried another route, system said it would email a link, no email. Customer service phone line estimated hold time as “more than 60 minutes” Saturday. I tried again today. All the same results, but today I can hold until you close at 8 pm EST. I plan to do so.
Locked out of my Suntrust checking and credit card accounts since the email the system sent Saturday, March 5 below. On Saturday, your system said it would text me temporary password, no text. Tried another route, system said it would email a link, no email. Customer service phone line estimated hold time as “more than 60 minutes” Saturday. I tried again today. All the same results, but today I can hold until you close at 8 pm EST. I plan to do so.