My wife is desperately trying to send proof that she was eligible for the disaster assistance through TWC but the portal with shows an error message or, otherwise, never even loads. This site, this system, this entire government entity is broken. Giving someone a lifeline in a desperate situation, then demanding they prove they were worthy of receiving funds that come from the money they have been paying the government thier entire lives, and then making it impossible to show that proof, all while stirring up fear and anxiety that they may be punished for accepting help at all, is inhumane and cruel. These people should be ashamed of themselves. If they want proof of eligibility, they should have gotten it when the claim was filed, or at least put in the funds and effort to make thier bloody website work correctly. I hate seeing my wife so upset, especially when it's over something so stupid.
My wife is desperately trying to send proof that she was eligible for the disaster assistance through TWC but the portal with shows an error message or, otherwise, never even loads. This site, this system, this entire government entity is broken. Giving someone a lifeline in a desperate situation, then demanding they prove they were worthy of receiving funds that come from the money they have been paying the government thier entire lives, and then making it impossible to show that proof, all while stirring up fear and anxiety that they may be punished for accepting help at all, is inhumane and cruel. These people should be ashamed of themselves. If they want proof of eligibility, they should have gotten it when the claim was filed, or at least put in the funds and effort to make thier bloody website work correctly. I hate seeing my wife so upset, especially when it's over something so stupid.