I placed my groceries order last night. My groceries were supposed to be delivered between 8 and 9am. I tried engaging in a chat 4 times no success. I spoke with an associate at 10:15am. She was told by store delivery manager that the driver returned the groceries to the store a short time after he left. The store did not have another driver to deliver my groceries. I asked for a refund and was told that they weren't able to give me a full refund until the store released my order. I have spent the entire day waiting for a phone call from the store but no call, no refund, no food. What a mess!!!
I placed my groceries order last night. My groceries were supposed to be delivered between 8 and 9am. I tried engaging in a chat 4 times no success. I spoke with an associate at 10:15am. She was told by store delivery manager that the driver returned the groceries to the store a short time after he left. The store did not have another driver to deliver my groceries. I asked for a refund and was told that they weren't able to give me a full refund until the store released my order. I have spent the entire day waiting for a phone call from the store but no call, no refund, no food. What a mess!!!