This new security screen is bogus. It presents a choice of either your email or your cell phone number to receive a security code that youneed to enter to get past this security screen and actually access your account. Here's the thing. THERE IS NO CHOICE!! I want to select my email to receive the security code but the selection is stick on my cell phone number. I don't own a cell phone and this so-called security screen will not allow me to access my credit card account. Is this Capital One's way of compelling me to get a cell phone?
This new security screen is bogus. It presents a choice of either your email or your cell phone number to receive a security code that youneed to enter to get past this security screen and actually access your account. Here's the thing. THERE IS NO CHOICE!! I want to select my email to receive the security code but the selection is stick on my cell phone number. I don't own a cell phone and this so-called security screen will not allow me to access my credit card account. Is this Capital One's way of compelling me to get a cell phone?