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No email access

Tue, 02/04/2014 - 6:15am - Anonymous
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Jacksonville Florida. 17 hours last week. Internet down 4 hours a couple weeks ago. Email down again today. Tired of talking to people in Costa Rica and the Phillipines. Cant understand them. 

Comments

Sharon Curry on

The last email I got was Feb 3 at 9pm.  No new emails are in my box for Feb 4, today.

rick stoll on

No access to email.  happening more and more. 

 

roxanne on

email won't come up.  Can't even see the email in my inbox previously sent. 2.4.2014 11AM est

Marsha Greenway on

Cannot access email again today on Tuesday, 02/04/2014.  This is happening alot and now Comcast wants to charge $10 more a month if you go over their usage plan.

 

N Dib on

No email received on primary address since 1/31/14.  Constant calls/chats to support get no resolution.

N Dib on

What can we as customers do?

Sharon Curry on

This is my follow-up comment: NEGATIVE: Feb 3 email stopped arriving at 9 pm.  No email morning of Feb 4.  POSITIVE: Email arrived afternoon of Feb 4. NEGATIVE: This morning, Feb 5, no new email.  The last message was from Feb 4, 9 pm.

Daniel Freeman on

Sent email is never received by recipient since Feb. 4 (No VA area)

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