can't access my email

7-8-2013 to Today (7/15/2013) Xfinity email will not let me log-in, nor will Outlook sync with Mail.comcast.net. Customer service at Comcast has had me delete all cookies, set explorer back to default settings, has reset the password 4 times, and opened 4 job tickets. It took 3 days for customer service to admit the problem is on their end, and not mine. THe current story is it a system wide problem for Tucson, AZ and they are working it. Extremely frustrating as a customer.

after 3 calls to comcast and 2 chats still no access to my email. I am in WA.

I've been down since 7/13/13. Trouble ticket in and they said they would get back to me in 24 hours. I received a call yesterday asking if I had the same problem. When I told them 'yes', they said they would elevate it. Still NO contact and still NOT fixed.