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Cannot log in to Comcast Website to pay my bill

Sun, 05/19/2013 - 6:41pm - Anonymous
Site: 
Comcast
I have tried to log in several times to pay my bill online and a box pops up telling me to provide an updated email address for my account, when I do it kicks me out of my account only to have to wait for a confirmation email sent to me to do the same thing all over again. Extremely frustrating. I just want to pay my bill online as it is due today. This is not the first time I've had problems with the Comcast Website.

Comments

jenni on
on going to http://comcast.com/payonline it returns a yellow page with the text below. What sub standard engineers you guys have to give customer an experience like this. Some one in your IT department must be FIRED !!!!!! I am not able to pay the bill and now you will freaking charge a late free. Server Error in '/' Application. -------------------------------------------------------------------------------- Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a tag within a "web.config" configuration file located in the root directory of the current web application. This tag should then have its "mode" attribute set to "Off". Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's configuration tag to point to a custom error page URL.

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