Site: Capital One Add new comment Comments I am trying to access my husband's account. I pay all the bills. When I try to access his account, it tells me "hit a snag. Try again later". I have tried several times and I get the same message. What is going on? reply Add new comment Your name * E-mail * The content of this field is kept private and will not be shown publicly. Comment * Notify me when new comments are posted 6eAcjt Enter the code above * Enter the code without spaces.