Sat, 07/13/2019 - 7:32am - Anonymous

This is now TWO STRAIGHT WEEKS that online banking has been down.  I called the local branch & they read me an email that said to put in the URL - THAT DOES NOT WORK EITHER!!!!!    The number they give to call has a two hour wait time - I know because I have tried 4 different times.  No one can tell me what is going on - a vague they did an update.......well I was NOT born yesterday & I know there is more to it than that.  What the deal?  Have u been hacked?   Are you going under?   This is not a normal, everyday occurrance is the greatest banking inconvenience I have ever experienced.  Password reset does not work either - says it can't reset & directs to me you s!*tty customer service 2 hour hold time that still can't do anything to help.  GET IT TOGETHER,  people!!!!!  Your IT people suck & Im going to the news media about this.......


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