| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| My card | Mon, 09/14/2020 - 4:13pm | ||
| TBA app unavailability | Sat, 08/01/2020 - 5:10pm | ||
| whne i try change password says website is down | Fri, 07/10/2020 - 10:52pm | ||
| Online/mobile banking not working | Sat, 06/13/2020 - 11:04pm | ||
| Online banking not working | Sat, 06/13/2020 - 1:58pm | ||
| Online banking not working | Mon, 05/18/2020 - 3:56pm | ||
| shows this error message " RXP1a." | Tue, 05/12/2020 - 11:01pm | ||
| We're unable to complete you request | Sat, 05/09/2020 - 1:32pm | ||
| Mobile banking AND phone access down | Wed, 05/06/2020 - 10:14am | ||
| Everything Unavailable | Sun, 04/26/2020 - 12:32am | ||
| Online bank unavailable | Thu, 04/23/2020 - 1:46pm | ||
| Cant log in | Tue, 04/21/2020 - 1:55pm | ||
| Web and Mobile down |
 |
Sun, 04/19/2020 - 12:01am | |
| Cant log in mobile app | Sat, 04/18/2020 - 11:16pm | ||
| says online banking is unavailable | Thu, 04/16/2020 - 7:50am | ||
| error messages when trying to do on line transfer | Wed, 04/15/2020 - 12:21pm | ||
| unable to view account information | Wed, 04/15/2020 - 11:55am | ||
| error message when logging in | Wed, 04/15/2020 - 11:16am | ||
| Online services | Wed, 04/15/2020 - 10:49am | ||
| mobile app down, site down | Wed, 04/15/2020 - 9:49am | ||
| mobile app down | Wed, 04/15/2020 - 8:00am | ||
| site down, mobile app down | Wed, 04/15/2020 - 7:27am | ||
| Card declined unable to call customer service | Sat, 04/11/2020 - 11:35am | ||
| Site down | Thu, 03/26/2020 - 8:52am | ||
| BOTW ONLINE SERVICE UNAVAILABLE | Mon, 01/20/2020 - 12:28pm | ||
| Cannot access online banking | Mon, 01/20/2020 - 12:02pm | ||
| Site down & debit card being declined | Mon, 01/20/2020 - 11:47am | ||
| Unable to log in via computer and phone | Mon, 01/20/2020 - 11:44am | ||
| can not log into mobile or online | Mon, 01/20/2020 - 11:38am | ||
| Cannot log in to mobile or online | Mon, 01/20/2020 - 11:37am | ||
| cannot log into account | Mon, 01/20/2020 - 11:27am | ||
| online access down | Mon, 01/20/2020 - 11:25am | ||
| Cannot log in | Mon, 01/20/2020 - 11:25am | ||
| moble app down | Mon, 01/20/2020 - 11:18am | ||
| Can't log in to website | Mon, 01/20/2020 - 11:10am | ||
| Can't log in | Mon, 01/20/2020 - 10:59am | ||
| Can’t log in app or website | Mon, 01/20/2020 - 10:40am | ||
| Can’t log in | Mon, 01/20/2020 - 10:37am | ||
| I cannot log in either through my mobile app or online and customer support is down too | Mon, 01/20/2020 - 10:34am | ||
| Can’t log in | Mon, 01/20/2020 - 10:30am | ||
| website down, can't reach customer service | Mon, 01/20/2020 - 10:26am | ||
| Can’t access online or through app | Mon, 01/20/2020 - 10:26am | ||
| Can’t use mobile banking | Mon, 01/20/2020 - 10:24am | ||
| Website and mobile issues | Mon, 01/20/2020 - 10:06am | ||
| website down | Mon, 01/20/2020 - 9:40am | ||
| Unable to login to online banking | Wed, 12/25/2019 - 8:48pm | ||
| Unable to access app | Thu, 12/12/2019 - 6:28pm | ||
| Unable to access via app | Tue, 12/03/2019 - 11:05am | ||
| Keeps saying I have no wi fi connection | Tue, 12/03/2019 - 5:37am | ||
| Won't let me log on | Tue, 12/03/2019 - 3:02am |
