| Summary | Screen | Date | Comments |
|---|---|---|---|
| can't get on site | Tue, 12/04/2018 - 10:52am | ||
| Bill Pay | Sun, 12/02/2018 - 9:43pm | ||
| can't get into online banking | Wed, 11/21/2018 - 10:20am | ||
| Unable to access credit card transactions | Sun, 11/18/2018 - 8:51pm | ||
| Site down | Sat, 11/17/2018 - 5:24am | ||
| Site can't be reached | Thu, 11/15/2018 - 3:58am | ||
| Error: we’re sorry, we weren’t able to complete your request. |
 |
Fri, 11/09/2018 - 8:42pm | |
| cant get to account | Sat, 10/27/2018 - 5:38am | ||
| Can't access my CC account | Sun, 10/21/2018 - 8:02pm | ||
| Could be down. or I alarmed their security by mistakes with capcha. |
 |
Thu, 10/18/2018 - 9:56am | |
| Can’t connect via Safari browser or iOS app | Sun, 10/14/2018 - 4:04am | ||
| Site Down | Sat, 10/13/2018 - 10:21pm | ||
| Down | Thu, 10/11/2018 - 10:56am | ||
| FINALLY GOT INTO SITE | Tue, 10/09/2018 - 6:13pm | ||
| cannot open site | Sun, 10/07/2018 - 3:05pm | ||
| GOT IN 10/6 BUT DOWN AGAIN 10/7 | Sun, 10/07/2018 - 7:59am | ||
| Shopsafe services unavailable | Sat, 10/06/2018 - 3:54pm | ||
| i can not open bank of america but didnt have trouble last week | Fri, 10/05/2018 - 8:18pm | ||
| Logging in to online | Sun, 08/26/2018 - 1:47pm | ||
| website AND mobile banking | Thu, 08/23/2018 - 1:39pm | ||
| online banking | Tue, 08/14/2018 - 6:18am | ||
| Busy tone and site down | Mon, 08/13/2018 - 8:20pm | ||
| Can't load site | Sun, 07/29/2018 - 8:53am | ||
| login | Wed, 07/25/2018 - 8:15am | ||
| Website too busy to show page. | Sun, 07/15/2018 - 10:55am | ||
| will not respond to log in | Sat, 07/14/2018 - 1:43pm | ||
| Website will not respond when keying in ID and PW. | Fri, 07/13/2018 - 4:45am | ||
| Says there is no network connection | Tue, 07/10/2018 - 7:23pm | ||
| shopsafe is down | Sun, 07/08/2018 - 12:26am | ||
| Moble website not avai3 | Sat, 07/07/2018 - 6:59pm | ||
| bill pay is down | Tue, 06/12/2018 - 12:13pm | ||
| Cannot chat with customer service | Mon, 05/21/2018 - 12:14pm | ||
| cant log in | Wed, 05/16/2018 - 3:36pm | ||
| Can’t log in | Wed, 05/02/2018 - 9:18pm | ||
| Service unavailable at this time |
 |
Wed, 04/18/2018 - 5:26am | |
| Times out - any BofA address | Sun, 04/15/2018 - 11:15am | ||
| Can't log in | Sat, 04/14/2018 - 8:25am | ||
| Connection times out | Sat, 04/14/2018 - 2:21am | ||
| Loading, please wait error | Fri, 04/13/2018 - 8:54am | ||
| Cannot navigate to other areas of website once I get into bill pay | Fri, 03/30/2018 - 2:57am | ||
| can't log in to my account | Wed, 03/28/2018 - 4:58pm | ||
| Can't log onto site | Wed, 03/28/2018 - 6:26am | ||
| website won't load | Tue, 03/27/2018 - 8:43am | ||
| Bill Pay | Mon, 03/26/2018 - 10:58am | ||
| Secure website unresponsive; hangs waiting for response | Wed, 03/21/2018 - 12:14pm | ||
| Can't access website or the mobile app | Tue, 03/20/2018 - 9:35am | ||
| cannot access any bank of america secure sites | Sun, 03/18/2018 - 3:00pm | ||
| unable to log on! | Sun, 03/18/2018 - 1:54am | ||
| Shopsafe is down | Fri, 03/16/2018 - 9:54am | ||
| secure.bankofamerica.com times out | Thu, 03/15/2018 - 3:33pm |
