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Website not functionable

Tue, 12/04/2012 - 8:32am - Anonymous

Your website is not completely down but it is not functionable.  

1.  Afterlogging in correctly page redirects to login page when clicking account links. (Even on the login page it shows I am still logged in.  

2.  After logging in correctly page redirects to login page when clicking the Rewards links

3.  Error message says I must be logged in to get information.

4.  I was DISCONNECTED TWICE when calling customer service

5.  As a last resort I went to AMERX twitter page to find that it was a JOKE and it didn't even post my questions.  

Comments

Susan on
Actually, the links revert to a page that says "Set up your Online Account to customize your membership." It's not a login page. Essentially, what I am saying is I am locked out of obtaining any services from the site, yet I am logged in. I am concerned that this may be a security issue. Moreover I am disgusted with the customer service at Amer.X. It is the worst I have ever experienced. I will be paying off my account and ripping up my card.

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