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can't check out

Fri, 09/04/2015 - 7:43pm - Anonymous
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anum on

the website keep saying an error occured plz return back to cart. 

Kathy on

9/7/15 and 9/8/15 getting message "We're sorry. An error has occurred. Please return to your cart."  Can't place the order.  Called 1-800 number - told to clear my cookies and I had old expired credit card showing on my account (used my card 2 weeks ago online with NO problem).  Deleted cookies - order still won't go through!  Rep says website is being updated - takes how long?!  By the time I get to place the order the items will be gone - only 2 left on one item and 3 left on another item!  Hope the updates improve this website because it is one of the worst store websites to navigate and it sure could use a "compare" button too!

Kimberly P on

When I tried to check out, I had the same issue with "We're sorry. An error has occurred. Please return to your cart. "

I read Kathy's comment to clear cookies, adn it worked for me. After I cleared my history, cookies, chache, etc. I was able to check out with no problems.

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