won't load a station. keeps spinning says sorry we are unable to complete request

I would send a screen shot but the comment box will not allow for a paste option, however the site reads - "It is taking longer than expected to fetch the next song to play. The music should be playing soon. If you get tired of waiting, you can try reloading your browser. Please check our Help page for information about troubleshooting Pandora on your browser. I have done all of the above trouble shooting and still receive the message. Thank you for your attention!