I got in this way
Site:
Netflix phone line has taped message saying go to support.netflix.com but I couldn't get to it. So, I googled the two words Netflix support and support.netflix.com was one of the results. I clicked on it and got in. There was a message about clearning your tracking cookies, and the two words "tracking cookies" was a clickable item. I clicked on that item and voila I am in.