no e-mail for 5 days & ATT refuses to reset password
Site:
After 5 days of no service, 2 hour long calls with Customer Service. a promised call-back that never came, and several attempts to use the change password option I was told that because the account was originally part of DSL service I no longer have its considerd a free stand-alone account and they will not reset the password. If this was an account I was paying for or it was attached to another ATT service I was receiving (and apparrently my cellular account doesn't count) they would be able to reset the password at their end.
Needless to say I am an unhappy customer, and as soon as my cell phone contract with ATT expires I will get a new cellphone provider.