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Online voicemail access down - at least 5 days now!

Fri, 03/03/2017 - 12:08pm - Anonymous
Site: 

Had an "online chat" with Comcast - claimed techicians were "improving service" and that was interfering with voicemail access.  Gave me a one-day credit of $5, which isn't even one day's worth.  HORRENDOUS "new and improved" site.  Gave me a "ticket number" and told me, "You can expect that our partner technicians will work on this the soonest time possible and will give you a callback within 24-72 hours to provide you with an update."  47 hours now with no call back.