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Meter Label Solution - seamless upgrade from Click N Ship? Don't think so...

Tue, 04/28/2015 - 10:44am - Anonymous
Site: 

Called yesterday and after 45 minutes of being on hold, got a level 1 tech support rep.  Went through the basic stuff and he advised a level 2 tech would get back to me.  Received a generic email from the support mailbox stating:

Normal false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman",serif;}

Please accept my apologies for the frustration you are experiencing our recent update to USPS Meter Label Solution. Our Developers are aware of the technical issues that occurred and working to correct them as soon as possible. 

There's been no update today and I've already put in for a call back as the call-in queue was over an hour long!