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Not receiving new email or displaying already rec'd mail

Mon, 03/23/2015 - 12:39pm - Anonymous
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Don on

My wife and I have had the same problem for about 10 days, first with our iPhone 5's while in Arizona and now continuing in Colorado as of last night with our iPhone 6's. I hgave not found any on-line fixes that really work. The guys at the Apple store had us delete the original account and then set up our Comcast accounts again. The worked for a few hours and then stopped again. When they had my wife try to set up her account using a floated phone in the store (Apple 4 or 5) the same thing occurred.  Their conclusion, which I believe to be correct, is this is a Comcast problem (no surprise there!) not an Apple iPhone problem.

Marc O on

I've had the same problem for the past several days. I wonder if Comcast is trying to get us to use their app for email instead of through the iPhone mail account.

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