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Email Unable To Send or Receive Since Mid-Day On 2/8

Sun, 02/12/2017 - 7:09pm - Anonymous
Site: 
Comcast

After 4 days and multiple call to comcast it was determined that due to a Comcast website migration, the filter rules I had set prior to the migration, were now blocking all my email.  It sounds like Comcast was not aware of this glitch.  I have now 4 days of email that are probably not recoverable.  If you are experiencing the same problem ... remove all filters.  Email should start functioning again.

Comments

Thomas Long on
Comcast (Xfinity/Comcast) email login, or any Xfinity login has failed since, approximately, 16:00 EST this 2/12/17. All attempts to reach Comcast email, through various means "online" fail or hang with nothing or just circling blue icons. Xfinity login page fails to show email, TV, My Account and such link icons. Email access via cell/smart phone still working but no online computer access. Comcast's "outage" sites show no records of current email, or other outages in the area for this date.
Thomas Long on
...additional to previous comment on Xfinity/Comcast login problems - Xfinity home phone and TV do not seem to be effected, just online login attempts.

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