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Unable to sign into Account Online for CitiCards

Wed, 01/08/2014 - 3:37am - Anonymous
Site: 

Entered my userid & password & clicked sign in, then you get nothing but a big white screen.

Comments

Jayne Nelson on

Entered my userid & password & clicked sign in, then you get nothing but a big white screen.

Jayne Nelson on

The correct website to access CitiCards Account Online is to type www.citicards.com in your address field & hit enter & you get the following website adr:

https://online.citibank.com/US/JPS/portal/Index.do

Then you just enter your UserID & Password & click SignOn & you are able to sign in & access CitiCards Account Online.

I hope this helps those that have been having issues signing into CitiCards Account Online.

(Before when I could not get into Citi's Account Online, I could not remember the website adr, so I did an Internet Google search under citicards.com & then had clicked on the following information & that is when I could not access the CitiCards website.  So do not do a Google search & click on the link that is shown below. 

Citi® Credit Cards - Login | Secure Sign-on - Citi Cards

  • https://www.citicards.com/cards/svc/LoginGet.do?NEXT...
     
    • Cached
    Sign-on to manage your Citi Cards account online. You can pay bills, organize
    multiple Citibank credit cards, view statements, check due dates, and more.

***The best thing to do is to type www.citicards.com in your address field & hit enter & you get the following website adr, which is the correct website to access CitiCards Account Online:

https://online.citibank.com/US/JPS/portal/Index.do

Tom Schantz on

Yes, for what seems weeks now it has been a real trial to log in to citicard. Today I finally made it on the 7th try.

Jayne Nelson on

We at Citi sincerely apologize for your inconvenience trying to access our website.  If you have trouble accessing our Account Online at CitiCards.com in the future, please contact Technical Assistance at 1-800-347-4934.

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