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Hello everyone,

My card had been blocked just like you guys. I couldn't access my accounts, or log on, and my card got declined everywhere.

I called Citibank, and they said it was for those people who shopped at Target over the holidays. They are trying to prevent fraud, so they sent out new cards.

I talked to a representative and activated my new card and I was able to log back in no problem and see all of my accounts, etc.

HOPE THIS HELPS

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Thanks so much!

I activated my card and still cant access my accounts

Activated my new card, but still can't access my accounts online, through Citi app on IPad, or over the phone.

I had the same problem. Called customer service at 1-800-374-9700 and they resolved the issue for me. Don't be discouraged by the message "due to high call volume, you will experience increased wait times". While I heard the same message, I had a customer service rep on the phone in less than 1 minute.

Good luck everyone!

I ended up going in to the bank because the phone system kept saying I had no account. They told me all my accounts had been deactivated and I would have had to come in. Though its a pain, it only took a couple of minutes

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