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Available balance says n/a

Fri, 03/01/2013 - 4:18am - Anonymous
Site: 

I can't see my funds

Comments

Lg on
Can't see my funds it just says N/A on line and via the app all accounts are $0.00.
Anonymous on
Same here but when I call the number the correct funds are listed. I want to think that the site is down.
Heather on

same problem but it's 6/22/2015. All accounts read N/A

Megan McKay on

Happening to me also. 

Dan on

Glad to see it's not only me. Probably a site issue that will be resolved soon. Hopefully.

Brenda on

sorry if this is a dumb question but why does the date being 6/22 matter with all accounts showing N/A?? 

do you think if I uploaded a check would it still go through tomorrow?

Eliot on

me as Well

Lily on

My account also reads n/a. If you call chase, your correct balance will be revealed.

bosssss on

Anyone in 2016??? Mine too. lol.

sandy on

I just checked mine and it also is showimg N/A. 

claudio on

Well this take a burden off my ches i thought i got hacked.

cat lad on

yes me too, I cant see what my balance is n/a

Penni on

Mine too and 7/3/2017

Sydney on

same thing is happening to me right now. Glad it's not just me

Manuel U on

same here bro 

Rizzano on

My wife and I both see N/A on the chase app and on the website but a POS purchase went through.

Ari on

lol omg I'm freaking out I'm out on my date night and were worried we can't buy our round of drinks! Lol #firstworldproblems

Ttt on

 same here! I can't even use the atm!

 

Ari on

thats when we first noticed! We're about to try to use it for drinks, luckily I had taken some cash out earlier today. Wish us luck! I'm sure lots of folks are trying to get the 411 from customer service. hopefukkynits back up very soon!#buzzkill

mike on

Same herrr. On the phone on hold to find out what the deal is

Ted on

Same here. Have two accounts which both read N/A. Chases site must not be communicating with the database

Ari on

Hooray! its back! I can see my balance again! Let's rejoice! I will have a drink for all of us now! :-)

ruby on

Mine is still down :(

Channet on

Mine is still down too, but the person next to me has his up and running!

anthony on

Just went to log on and both accounts said n/a Wtf

Natalie on

My husband and I both see N/A instead of fund amount. Chase site crash. 2/6/16

Ari on

the card will still work for transactions tho, I'm already 2 drinks and an appetizer in! :-)

San on

stop drinking so much hyper lady

Jane on

Just wanted to make sure about how much I have in my checking account which I do at least once a week or so. Said not available. Also saw message above it mentioning "If you're loggign in this weekend", but it wont' let me see the message. I'm hoping it's just they're doing some maintenance.

Ashlee P on

omg ok so it's just a system update and the site will be Up and running by 7am tomorrow .. I was so scared!!! But nothing to worry about its just the Chase update And maitenance. The rep says there are lots of calls Tonight .. 

Screw chase on

Those freaks should at least let people know... WTF...

Jenni on

so glad I'm not the only one that sees N/A I was about to freakkk 

Mera on

Happening to me too...thankfully not the only one.

Laronzo on

Just encountered the same situation scared the shiii out of me lol..Get it together Chase..JP Morgan is too big for this glitch...You have everyone worried

JJ on

my account is showing also N/A too ,,,it shows credit card balance though. Anyway I am also glad that I am not the one going through this

Me on

Chase, I know I am broke but can you please let  know how broke I am?

Ari on

bahahhahaa the accuracy! 

Alexis on

i was experiencing this problem as well. They said you can still use your card and everything. Its due to a system update and will be available again after 7 am. 

Cinda on

Seems to be working now. 

fairuz on

omg!!!my account also N/A...what to do...all my salary in that account!! 

whatt on

Anyone having this problem today?

Ricky on

me too!

Kiki on

mine says n/a right now

La loca on
emilka79 on

Sooo looks like it's happening again?? 

JacintoJ on

Mine also says N/A

Kaid Nagi on

First it was the checking accounts. Couple hours later it's savings too!  N/A!

Britt on

Anyone know if a debit card would still be accepted at the store even though the websit is down?!

Gigi on

Account Balance on my chase app says (N/A) ? Am I still able to make purchases online Or instore?

Warren Worthington on

I'm here in 2017, i can confirm this still happens. 

Ammie on

Just had this happen to me but it was my auto loan acct and then my checking.. why does this happen.?

Drew on

Let me know if you figure out what's going on. This is rediculous. It seems like maybe I need to take my banking else where..

Andrew A Manston on

Yea my account says n/a. I don't understand one minute I see my money to make sure I can buy something online. The next. My cards been declined. When I get on the app. It says N/A wtf...

Brandyn k on

The sight is down again. 03/05/2017

Gaby on

Site is down. Why does this mean? N/A 5/13/2020

Rachel on

What the hell chase? I can't access my account. Everything reads NA? 

Ammie on

Its been down since yesterday around 7pm on California. Im ready to switch banks to bad ones my car loan and that wont work out.

 

Jessica on

so glad to see it's a glitch and not something I did.. here I am in 2017 having this problem. Seems to be a reoccurring one for chase. My credit card balance says N/A on the app. So, it goes away?

Nik on

This just happened to me as well. It's 3/28/17. Said my credit care was N/A. I was tripping out. Glad it's a glitch I guess, but wtf. 

Jamesp123 on

4/23/17 doen again i guess. My account shows N/A for credit balance and kicks me off the app. 

Joff on

Doing it again today. For a few hours now.

Luna on

Yeah same here. :/ I couldn't even get an answer when I called.

Kale on

Same here, all accounts reading N/A on the app and over the phone. Attempts to connect to a customer service rep result in silence over the phone and then the automated voice saying the party is "not available" and to try again later.

B on

same problem here

Mil on

Same here also in Texas 

Rebecca on

That's happening to me also today. I can't make a deposit or payments because of it... 

Nick on

Same problem, shows down.

KT on
same problem here
Mattk on

same here , anyone know if it will affect direct deposits? 

Joff on

It shouldn't affect direct deposits. This has happened several times over the years, and I haven't had any issues after the outages.

haily on

happening to me too since this afternoon. Site must be down. Also been on hold for a while 

Sophia on

Happening to me as well, in Chicago. i can see my credit card balance though. Did anyone ask the Chase people?

K.stewart on

Same problem here in new York , they must be updating the website,  you can call for your correct balance. 

Nicole on

Happening to me as well.

Samantha on

just happened to me. Tried to go pay the phone bill and it was declined. What the heck! 

Anthony on

Just happened to me too. On both my desktop and mobile.

Jeff on

Im not seeing my funds and i have to pay rent!

Arg on

Mine says N/A too and I cant pay rent either!:(

Esma on

Do you know can we see our balance at atm?

Yuliana on

I still see n/a on mine :(

lauren on

Just happened to me today! Googled and found this thread lol

sarah on

same here. Have been trying to see my balance since 11am but no change.

Frustrated on

I'm having the same trouble today.. ATM said unable to provide balance Transaction Denied (Error 10005), same with online and the Chase app.. I tried withdrawing just $20 though which worked and on the recipt it gave me my balance.. go figure...

Esma on

It works now

chelsea on

account saying N/A wth!

Chad on

I'm having the same problem. Been with Chase for years and this is the first time I've seen it. Glad to see it's happened in past and should be temp.

chelsea on

yes same here! I just hope this doesn't take all day! It's Friday 

Sam on

Down again today, do you know if you're able to deposit a check at an atm and pay with the money after? I'm going to dinner tonight 

Carol on

My account says N/A!!!

Keisha on

I'm glad I'm not the only one with this issue today...

I literally thought my account got hacked

Chelsea on

It was just working then it said it again !! 

Lauren E Fontenot on

anyone else see n/a for their chase auto account?

 

Thomas Clarke on

Same Here in Washington, Checkings and Savings show N/A, but every other time I log in It goes back to showing correct balances, or showing one correct balance and one N/A.

Kelly on

I seriously thought I got my info stolen or something since it was showing N/A or $0.00 . It's still down. Idk how long it has been showing that but I've been using my card all day. It sent me into a panic attack so bad that I had to do all the math to make sure I wasn't going crazy and spent all my money lol. 

lucy on

same here. i called customer service told me my account balance. hopefully tomorrow will get back right

Gaby on

The site is down again and all banks say temporarily closed when I call wth. says N/A today is 5/13/2020. Found this from googling. Why does this happen with chase? 

Lacretia on

I noticed today that the system was down, weird thing is it's only my checking account. Both daughters account are connected to mine and their balance is showing along with my savings. All the Rep could say is they don't know why it shows for some and not others, but my account wwas not compromised. 

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