I got off the phone with AT&T at 3:15pm CDST. Same problem as yesterday; can not send or receive emails to/from bellsouth.net and att.net email subscribers. Long delays at best, some emails never arrive.
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As of 9:35 pm, April 30, 2014, I'm still getting very slow email service. In a word, it SUCKS!!!!!
This started some time April 29th, and may have been even going on longer. Someone should have known this was happening and should have had intellegents enough to have prevented it.
Somebody, calling themselves "Edward" in Manila said the servers for Bellsouth.net domain would be up and running by 11:00 pm tonight. (Edward.... doesn't sound like a Manila name!) And I wouldn't bet you a dollar that will not happen.
I worked for AT&T and Bellsouth for 25 years as an engineer, andI am truly ashamed of this company and it's sorry service.
This lack of service drives customers away from AT&T. And I guess I'm going to join the crowd. That really hurts. I'll bet the ATT.net domain addresses are on better servers than Bellsouth domain addresses. And that is shameful! Where is your backup / redundancy / safe guard to guarantee you DO NOT EVER DROP A CUSTOMER, EVER!!!!
Looks like Google is going to win this service battle. And AT&T is going to join Eastern Airlines, PanAm, Treasurer Island, and a long list of other defunct companies that failed to provide top service to their customers.
I do wish it were possible for the President of AT&T to actually read this. And then talk to me about how the company is dropping the ball.
Comments
As of 9:35 pm, April 30, 2014, I'm still getting very slow email service. In a word, it SUCKS!!!!!
This started some time April 29th, and may have been even going on longer. Someone should have known this was happening and should have had intellegents enough to have prevented it.
Somebody, calling themselves "Edward" in Manila said the servers for Bellsouth.net domain would be up and running by 11:00 pm tonight. (Edward.... doesn't sound like a Manila name!) And I wouldn't bet you a dollar that will not happen.
I worked for AT&T and Bellsouth for 25 years as an engineer, andI am truly ashamed of this company and it's sorry service.
This lack of service drives customers away from AT&T. And I guess I'm going to join the crowd. That really hurts. I'll bet the ATT.net domain addresses are on better servers than Bellsouth domain addresses. And that is shameful! Where is your backup / redundancy / safe guard to guarantee you DO NOT EVER DROP A CUSTOMER, EVER!!!!
Looks like Google is going to win this service battle. And AT&T is going to join Eastern Airlines, PanAm, Treasurer Island, and a long list of other defunct companies that failed to provide top service to their customers.
I do wish it were possible for the President of AT&T to actually read this. And then talk to me about how the company is dropping the ball.
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