| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| No account summary | Thu, 01/02/2025 - 10:13am | ||
| Site isn’t updating | Mon, 07/08/2024 - 11:41am | ||
| site does not respond | Thu, 06/27/2024 - 2:31pm | ||
| We're sorry, your account information is not available to view. Please check back... | Fri, 03/22/2024 - 5:34pm | ||
| my account summary | Sat, 02/24/2024 - 7:51pm | ||
| We're sorry, your account information is not available to view. Please check back... |
 |
Sun, 10/08/2023 - 8:59am | |
| "We're sorry. This service is temporarily unavailable. Please try again later... | Thu, 09/28/2023 - 5:53am | ||
| "We're sorry. This service is temporarily unavailable. Please try again later... | Wed, 09/20/2023 - 11:08am | ||
| cannot log in | Mon, 09/18/2023 - 7:48am | ||
| We're sorry, your account information is not available to view. Please check back... | Fri, 09/15/2023 - 3:50am | ||
| Unable to Log in | Fri, 07/07/2023 - 7:25am | ||
| can't log in | Sat, 06/17/2023 - 7:53am | ||
| URL link problem | Sat, 05/06/2023 - 8:10am | ||
| site wont load | Sun, 04/16/2023 - 7:03pm | ||
| can no login to site | Wed, 04/12/2023 - 8:40am | ||
| can no login to site | Wed, 04/12/2023 - 8:40am | ||
| Site down | Sun, 04/09/2023 - 5:57am | ||
| secure05.principal.com | Sun, 04/09/2023 - 2:51am | ||
| Website and app down | Sun, 04/02/2023 - 1:23pm | ||
| Cannot log on | Fri, 03/31/2023 - 6:45pm | ||
| site not allowing me to log in |
 |
Mon, 03/27/2023 - 7:41am | |
| To do list tasks not loading | Wed, 03/22/2023 - 4:45am | ||
| cannot log in | Tue, 03/07/2023 - 4:45am | ||
| Site Down | Tue, 03/07/2023 - 4:36am | ||
| Pages not loading | Tue, 03/07/2023 - 3:49am | ||
| 401k login not working | Wed, 03/01/2023 - 7:38am | ||
| Page not opening | Mon, 02/27/2023 - 8:37am | ||
| Principal login not working |
 |
Fri, 02/24/2023 - 6:35am | |
| Getting a code | Fri, 02/17/2023 - 8:11am | ||
| Login Unavailable | Thu, 02/16/2023 - 3:58pm | ||
| Not loading | Mon, 02/06/2023 - 3:41pm | ||
| down | Mon, 01/30/2023 - 7:28pm | ||
| no access | Sun, 01/01/2023 - 6:27am | ||
| Not working | Sun, 12/04/2022 - 6:31pm | ||
| This page isn’t working | Thu, 09/08/2022 - 4:41pm | ||
| cannot access employer site to complete task | Tue, 02/15/2022 - 7:54am | ||
| We're sorry, your account information is not available to view. Please check back... | Sat, 02/05/2022 - 6:54am | ||
| SAYS COME BACK LATER SINCE 010422 | Wed, 01/05/2022 - 8:27pm | ||
| Site still down | Wed, 01/05/2022 - 11:29am | ||
| Site Down | Wed, 01/05/2022 - 5:08am | ||
| Cannot access employer website | Tue, 12/14/2021 - 12:19pm | ||
| Can't view account | Tue, 11/23/2021 - 12:41pm | ||
| site down! | Tue, 11/02/2021 - 12:21pm | ||
| com.principal.corp.dcics DCICSServiceProxy | Tue, 06/22/2021 - 11:06am | ||
| “Route not found” | Wed, 01/27/2021 - 4:57pm | ||
| Website not available | Wed, 01/27/2021 - 4:17pm | ||
| Site down | Thu, 01/21/2021 - 12:11pm | ||
| account summary not available | Thu, 01/21/2021 - 11:54am | ||
| login site not available | Sun, 11/29/2020 - 10:39am | ||
| "Secure Connection Failed" |
 |
Fri, 11/27/2020 - 11:26am |
