| Issue | Screen | Time & Date | Comments |
|---|---|---|---|
| Login | Tue, 04/09/2024 - 9:11am | ||
| Login page inaccessible | Tue, 04/09/2024 - 6:05am | ||
| Login Page inaccessable | Fri, 03/22/2024 - 3:25am | ||
| testprep down | Wed, 03/20/2024 - 7:24pm | ||
| testprep down | Wed, 03/20/2024 - 7:23pm | ||
| jbl testprep down | Mon, 12/04/2023 - 9:18pm | ||
| Lab is not loading |
 |
Sun, 09/10/2023 - 6:43pm | |
| Lab shows "unavailable" | Sun, 09/10/2023 - 6:21pm | ||
| Lab unavailable |
 |
Sun, 09/10/2023 - 5:59pm | |
| My ebook opens to a blank page not loading correctly |
 |
Mon, 08/07/2023 - 12:25pm | |
| Test prep wont load | Mon, 05/15/2023 - 9:15pm | ||
| cannot open ebook | Fri, 05/12/2023 - 10:04pm | ||
| No healthy upstream | Sat, 03/25/2023 - 8:48pm | ||
| the screen is faded and do not let users take any actions | Mon, 03/13/2023 - 2:42pm | ||
| The login screen is faded and will not load | Wed, 02/15/2023 - 7:40am | ||
| stopped responding, won't load | Sun, 02/05/2023 - 10:06pm | ||
| lab not opening ; error ; AutoSave Unavailable | Sun, 02/05/2023 - 4:46pm | ||
| lab not opening | Sun, 01/29/2023 - 7:48pm | ||
| Lab not opening |
 |
Sun, 01/29/2023 - 5:59pm | |
| Virtual Lab won't load | Sun, 01/29/2023 - 4:59pm | ||
| Error message | Sat, 01/28/2023 - 7:09pm | ||
| Cannot open e-book | Sat, 01/28/2023 - 6:14pm | ||
| Unable to open Ebook | Sat, 01/28/2023 - 3:42pm | ||
| Workbooks are not launching | Sat, 01/28/2023 - 3:09pm | ||
| Cannot launch Ebook | Sat, 01/28/2023 - 2:26pm | ||
| Log in | Tue, 01/24/2023 - 7:05am | ||
| Custom error |
 |
Sun, 01/15/2023 - 3:59pm | |
| Can’t open e book | Sun, 01/15/2023 - 8:07am | ||
| Will not launch e book | Sat, 01/14/2023 - 8:14pm | ||
| Fire Fighter Skills and Hazardous Materials Response Ebook will not load the chapters. | Tue, 11/08/2022 - 10:17am | ||
| Login Issues | Fri, 10/28/2022 - 4:59pm | ||
| Http status down | Sun, 09/25/2022 - 8:46pm | ||
| Http status down | Sun, 09/25/2022 - 8:46pm | ||
| White screen - clearing cache does nothing - Support is overwhelmed obv | Fri, 09/09/2022 - 6:47am | ||
| White screen | Fri, 09/09/2022 - 6:44am | ||
| White screen | Fri, 09/09/2022 - 6:38am | ||
| White Screen | Fri, 09/09/2022 - 6:30am | ||
| White screen | Fri, 09/09/2022 - 6:27am | ||
| White Screen | Fri, 09/09/2022 - 6:13am | ||
| White screen-cant do anything | Fri, 09/09/2022 - 6:00am | ||
| Website won’t let me login | Fri, 09/09/2022 - 5:59am | ||
| Page loads but is blank | Fri, 09/09/2022 - 5:58am | ||
| White Screen - Not Able To Do Anything | Fri, 09/09/2022 - 5:57am | ||
| White Screen - Not Able To Do Anything | Fri, 09/09/2022 - 5:55am | ||
| White screen, won't load any page | Fri, 09/09/2022 - 5:55am | ||
| white screen, won't load | Fri, 09/09/2022 - 5:51am | ||
| White screen | Fri, 09/09/2022 - 5:41am | ||
| White page, blank screen won't load | Fri, 09/09/2022 - 5:37am | ||
| will not load, always problems with site and labs | Fri, 09/09/2022 - 5:32am | ||
| Unable to login account? | Fri, 09/09/2022 - 5:24am |
