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This is the 5th time in 8 days I've had to call customer service. Each person is a bigger idiot than the one before. Yesterday the solution was for a support agent in online banking to blast my password and I had to put another new one in. It worked one time. Today no good and I got the 'Ooops' dialog overlay. This time they wanted me to load a different browser (I use chrome). I pulled another laptop from the shelf and pulled up edge. It got me to the point of registering/verifying and the code sent caused a new "Ooops" and couldn't proceed. But hey, they don't have any issues, it's all us who don't know what we're doing. This bank is just plain broken......should fire the COO and half his reports. PNC, here I come!!
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