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calls drop to at&t both numbers: 800.288.2020 or 800.331.0500

Fri, 11/01/2013 - 10:12am - Anonymous
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received text saying my at&t email had been changed. I didn't initiate the change and wanted to see why it was done and what it was changed to, since it is my primary member ID for accessing U-verse.  can't get anyone.  when I called the second number, I got a message that said the office was closed and I should call back during the hours of 7 am to 10 pm.  It was about 1 pm in the afternoon when I made the call.  what do I do next?