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site down most of last night, contacted representative who said they were doing maintenance - WRONG

Fri, 01/18/2013 - 4:48am - Anonymous
Site: 

Could not access site.  Before realizing it was a site issue,  reset my password via their online reset tool.  It did respond wiith a phone call including a new pin to use.  I logged ack onto the site and it hung after I typed in the new password.  I was concerned so I called their representative and she was very useless.  I asked of they were experiencing a DDOS and she said no......no pleased with them right now, they need better security.  I will need to either close my accounts with them, or monitor my accounts very close for some time to come.