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type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Filter execution threw an exception org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

root cause

java.lang.NoClassDefFoundError: Could not initialize class com.loyalty.arrow.cache.CacheHelper com.loyalty.arrow.profile.ProfileToolsHelper.getSegmentsInfo(ProfileToolsHelper.java:426) com.loyalty.arrow.profile.ProfileToolsHelper.loadSegments(ProfileToolsHelper.java:726) com.loyalty.arrow.profile.ProfileToolsHelper.loadProfile(ProfileToolsHelper.java:589) com.loyalty.arrow.profile.BaseCommerceProfileTools.loadProfile(BaseCommerceProfileTools.java:232) com.loyalty.arrow.login.formhandler.LoginFormHandlerHelper.loadProfile(LoginFormHandlerHelper.java:805) com.loyalty.arrow.login.formhandler.LoginFormHandlerHelper.login(LoginFormHandlerHelper.java:675) com.loyalty.arrow.login.formhandler.LoginFormHandlerHelper.autologin(LoginFormHandlerHelper.java:547) com.loyalty.arrow.login.formhandler.RewardsLoginFormHandler.autologin(RewardsLoginFormHandler.java:246) com.loyalty.arrow.login.servlet.BaseLoginServlet.autologin(BaseLoginServlet.java:243) com.loyalty.arrow.login.servlet.BaseLoginServlet.doService(BaseLoginServlet.java:134) com.loyalty.arrow.commons.BaseServlet.service(BaseServlet.java:69) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) atg.userprofiling.ProfileRequestServlet.service(ProfileRequestServlet.java:437) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) atg.servlet.pipeline.DynamoPipelineServlet.service(DynamoPipelineServlet.java:469) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) atg.servlet.pipeline.URLArgumentPipelineServlet.service(URLArgumentPipelineServlet.java:280) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) atg.servlet.pipeline.PathAuthenticationPipelineServlet.service(PathAuthenticationPipelineServlet.java:370) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) atg.userprofiling.sso.PassportServlet.service(PassportServlet.java:554) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) atg.servlet.security.ThreadUserBinderServlet.service(ThreadUserBinderServlet.java:91) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) atg.dtm.TransactionPipelineServlet.service(TransactionPipelineServlet.java:212) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) atg.servlet.pipeline.SecurityServlet.service(SecurityServlet.java:191) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) com.loyalty.arrow.commons.pipeline.ArrowPerformanceTimerServlet.service(ArrowPerformanceTimerServlet.java:40) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) atg.multisite.SiteContextPipelineServlet.service(SiteContextPipelineServlet.java:349) atg.servlet.pipeline.PipelineableServletImpl.passRequest(PipelineableServletImpl.java:135) atg.servlet.pipeline.HeadPipelineServlet.passRequest(HeadPipelineServlet.java:1169) atg.servlet.pipeline.HeadPipelineServlet.service(HeadPipelineServlet.java:855) atg.servlet.pipeline.PipelineableServletImpl.service(PipelineableServletImpl.java:250) atg.filter.dspjsp.PageFilter.innerDoFilter(PageFilter.java:287) atg.filter.dspjsp.PageFilter.doFilter(PageFilter.java:150) org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

note The full stack trace of the root cause is available in the JBoss Web/2.1.10 logs.