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barbara little on

I have not recieved my order from the second quarter.  They hang up on me when I call.  My balance for this quarter is $15.10.  I have NOT ordered anything this quarter.  Some one is using my account or is taking my products or something.  The first quarter I didn't get my products and called.  When I was answered, I could hardly understand the person who said she was working from home.  I did recieve products then but not what I had originally ordered.   Second quarter--no products--can't talk to anyone--hangups.  NOW my balance for the third quarter is $15.10 and I didn't order anything.