When server maintenance was done earlier this week that caused large outages, it also apparently affected those who had active and inactive accounts. I called Comcast today and the representative totally understood the problem, it is in the process of being fixed within the next 24 hours. They are doing a "back door" fix. I'm supposed to receive a call back.
When server maintenance was done earlier this week that caused large outages, it also apparently affected those who had active and inactive accounts. I called Comcast today and the representative totally understood the problem, it is in the process of being fixed within the next 24 hours. They are doing a "back door" fix. I'm supposed to receive a call back.