I just sat on the CHAT window for about 15 minutes and finally got through. The tech sent me the link above to click on and it works! Kind of like going in the back door. Not sure why the traditional log-in isn't working. Their webmaster needs to go back and check all the setup codes.
https://login.comcast.net/login?s=smart-acct&continue=https%3A%2F2Flogin.comcast.net2Faccount
I just sat on the CHAT window for about 15 minutes and finally got through. The tech sent me the link above to click on and it works! Kind of like going in the back door. Not sure why the traditional log-in isn't working. Their webmaster needs to go back and check all the setup codes.