I am having the same problem. I have been on the phone twice. After an hour and a half the blamed adobe and said I needed to call them. Called a second time and they said I would get a call back. I am still waiting. I have tried everything I know. Frustrating.
I am having the same problem. I have been on the phone twice. After an hour and a half the blamed adobe and said I needed to call them. Called a second time and they said I would get a call back. I am still waiting. I have tried everything I know. Frustrating.