I have called 4 times in the last 3 months. Each time I tried to log in, I received a General Error. 1st time: Support said website now only works with Internet Explorer. Need to clear cache. 2nd time: re-set my password. 3rd time, somewhat the same as the first time except also go to View Files and manuallly delete all cookies. She actually laughed when I told her the time before I was told to re-set my password. 4th time, I was told to re-set my password and also do no use special characters. 4 different answers in 4 times? Insane!
I have called 4 times in the last 3 months. Each time I tried to log in, I received a General Error. 1st time: Support said website now only works with Internet Explorer. Need to clear cache. 2nd time: re-set my password. 3rd time, somewhat the same as the first time except also go to View Files and manuallly delete all cookies. She actually laughed when I told her the time before I was told to re-set my password. 4th time, I was told to re-set my password and also do no use special characters. 4 different answers in 4 times? Insane!