Surely they don't think that COB is a time on the clock...at least, I hope not. Our business day keeps going until we get this problem resolved and are able to finish today's work. If that's all night, then we're here all night. I would think that for the IT and management groups at most of their customers, that's true. Gosh, let's hope they're not simply going to get it another hour and then call in for pizza and spend their evening working on it.
It's still shocking to me that they didn't have a plan B. It isn't like a meteor hit the planet...
I just received a text saying "Resolved Event Network connectivity issues." Really?
