I can never log in either. I was told by the CSR that their website was set up to support Internet Explorer, which I hate. So, because I don't use IE, I can't log in either. Not only that, on the rare occasion when I have logged in to check my statement, clicking on the most recent one brings up a previous statement.
It's BOA's fault not EDD.
I was very disappointed that of the 3 major financial corporations, BOA was able to win the contract. Yuck!!!!
