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Bob G on

I just got off of a chat session with and did a smart hub reset.   It fixed the problem.   This is the process for my TV.   Other models may vary.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=382159&modelname=PN51D8000FF&modelcode=PN51D8000FFXZA