I've given up trying to use the 'smart' function of our samsung tv's. Apple TV boxes AND Roku boxes (we have both 2nd and 3rd generation) work just fine. I've spent way too much time in the past on the phone with both samsung, netflix, amazon, AND costco concierge (although they were GREAT and insisted on connecting with a samsung rep who was up the foodchain than what you get when you call directly.... funny because while the concierge person was on hold with samsung, we'd mysteriously get disconnected!.. she was tenacious and kept calling them back until we finally got someone! ) Still, nothing positive resulted.
btw, i have used a standard wireless keyboard that uses a unit plugged into Samsung's usb port.....worked quite well for entering data.
I've given up trying to use the 'smart' function of our samsung tv's. Apple TV boxes AND Roku boxes (we have both 2nd and 3rd generation) work just fine. I've spent way too much time in the past on the phone with both samsung, netflix, amazon, AND costco concierge (although they were GREAT and insisted on connecting with a samsung rep who was up the foodchain than what you get when you call directly.... funny because while the concierge person was on hold with samsung, we'd mysteriously get disconnected!.. she was tenacious and kept calling them back until we finally got someone! ) Still, nothing positive resulted.
btw, i have used a standard wireless keyboard that uses a unit plugged into Samsung's usb port.....worked quite well for entering data.