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Two years ago I bought a UN46D7000 Samsung LED Smarttv. I think due to lack of support from Samsung on their support for this type of product their Smart TVs are getting dumber and dumber. I've had everything from screen lockups to Netflix logging me out. Geek Squad has been kind enough to swap out every board on my TV with problems not getting better but worse but that's not their fault. Geek Squad doesn't make the product but does the best they can do to honor the warranty you bought. Due to the number of apps that Samsung is trying to support and possible fear of security breaches they are not putting their product lines through full testing before they release software and firmware updates. I've done everything possible with this TV. I know you're thinking "Have you tried this?" Well, done that, got the T-shirt and then some. From what I can tell the problems I am having are not isolated to my 2-year old TV but units that were bought in 2013 as well. This TV is great when you are using it without network integration like watching DVDs and by the way that also causes my TV to lockup to the synching of the TV with my Samsung Blu-Ray player. I think the overall problem that all of us are looking at is product quality. These TVs don't come with the processing power to handle what the manufacturers wanted them to do. So I am finally at the end of this journey and I'm going to have this TV replaced with something else. It may not be a Samsung "Smart TV."