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mfveda on
Thanks for the clarification on that, Madi ! I figured you were updating the system 'firmware', just wanted to cover all bases here just in case you'd been told some kind of 'backdoor' procedure they weren't freely distributing. I had been waiting for a firmware update since the May 13th one which is when my problems viewing videos from Netflix and Amazon began. I became aware of the most recent July 4th version (1033.1) on the 5th. I was hopeful that updating my set would solve my problem but, unfortunately, i am still unable to view netflix or amazon videos. BTW, i have not had the 'constant' relooging or 'unable to login' problem that has affected many others. Mine stays logged in, it just won't play videos. Anyways, i'm glad you got your problem solved! When I decide to tackle it again, I will just go ahead and talk again with Samsung, Netflix, and Amazon 'support' people and see if they can solve the issue (i won't hold my breath)