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Vernon Hartley on
Thanks Lise.... I tried your comments and it seem to correct the log in problem and the problem with shows not upload correctly. following your comments I logged in to Netflix page then pressed the menu button on the remote click to support click to software update took several minutes to update download showed it updated changes 001029 through 001033 tv turned off when button pressed. turned tv on manually went back and logged into Netflix logged out again it went back in automatically. went to Lise has commented on: "Samsung Smart TV app does not retain login info" ---- I have had the same as your and everybody else's problem. I had a friend over and resolved this for me, we suffered for months without help. Once you have clicked on the main page, click on menu then support, go to soft ware update, then click on line from there and down load to the newest version, takes about 9 minutes to load, when done turn off TV if id does not by itself. turn TV back on and get on Netflix again and then enter your password and e mail again. we did all this and now comes on every time. Hopes all this makes sense ----