finally received the flash drive that Samsung said they were sending too me.
upgrade installed firmware version 001031
the first title I played In Netflix started immediately. subsequent titles started first time as well.
I exited Netflix and then went back to it and it went directly to the selection title screen!
next I turned off tv and then turned it back on and tried Netflix again. again Netflix started up again with out any issues.
if I could be sure that the firmaware would work on other models, I might put the file up for everyone. but I am pretty certain it is model specific. that being said, it looks like the solution for this issue, is to initiate a remote support session. since samsungs tech support is useless, remote support seems to be the only way to fix this problem with netflix
