I contacted Samsung today and asked for an update. I thought I would share the update here. It is indicated below. It's good to know that they have partnered with Netflix to find a resolution.
We certainly apologize for the inconvenience. This is still an ongoing issue that Samsung has partnered with Netflix to work towards a resolution. Please stay tuned and we will let everyone know as soon as an update has been provided.
As an additional bit of information, Samsung has a Facebook page where you can submit problem tickets. If you have other concerns you can send them an email from the Facebook page by using the "Ask Samsung" link. The Facebook page is entitled "Samsung Support".
